{"id":497,"date":"2026-09-30T06:29:38","date_gmt":"2026-09-30T06:29:38","guid":{"rendered":"https:\/\/alphahandyworks.com\/?page_id=497"},"modified":"2026-09-30T06:29:38","modified_gmt":"2026-09-30T06:29:38","slug":"support","status":"publish","type":"page","link":"https:\/\/alphahandyworks.com\/?page_id=497","title":{"rendered":"Alpha Support"},"content":{"rendered":"    <main class=\"ahsup\">\n      <section class=\"ahsup-hero\"><div><span>ALPHA CUSTOMER CARE<\/span><h1>Help that keeps<br><em>everything moving.<\/em><\/h1><p>Choose the fastest path for account questions, scheduling, billing, property service, or urgent help.<\/p><div class=\"ahsup-actions\"><a class=\"ahsup-primary\" href=\"https:\/\/alphahandyworks.com\/?page_id=252&#038;ahv=1.6.13\">OPTIONAL HUB SIGN IN \u2192<\/a><a class=\"ahsup-secondary\" href=\"tel:+13126253058\">CALL \/ TEXT 312-625-3058<\/a><\/div><\/div><aside><small>ALPHA SUPPORT STATUS<\/small><strong><i><\/i> CUSTOMER CARE ONLINE<\/strong><p>Hub members can submit and track support tickets with their property and job history attached.<\/p><\/aside><\/section>\n      <section class=\"ahsup-paths\"><header><span>START WITH THE RIGHT TEAM<\/span><h2>What do you need help with?<\/h2><\/header><div><a href=\"https:\/\/alphahandyworks.com\/?page_id=252&#038;ahv=1.6.13\"><b>01<\/b><strong>Account &amp; Hub<\/strong><p>Login, verification, profile, properties, notifications, and portal questions.<\/p><small>OPEN SECURE SUPPORT \u2192<\/small><\/a><a href=\"https:\/\/alphahandyworks.com\/book-service\/\"><b>02<\/b><strong>Book a Service<\/strong><p>Repairs, installations, maintenance, quick jobs, and renovation requests.<\/p><small>START A REQUEST \u2192<\/small><\/a><a href=\"https:\/\/alphahandyworks.com\/?page_id=369&#038;ahv=1.6.13\"><b>03<\/b><strong>Property Care<\/strong><p>Membership coverage, inspections, care visits, and portfolio options.<\/p><small>EXPLORE PROPERTY CARE \u2192<\/small><\/a><\/div><\/section>\n      <section class=\"ahsup-faq\"><div><span>QUICK ANSWERS<\/span><h2>Before you wait on anyone.<\/h2><p>Simple answers to the questions customers ask most often.<\/p><\/div><div><details><summary>I cannot sign in to my Hub.<i>+<\/i><\/summary><p>Use Forgot Password on the sign-in page. If your account still needs email verification, use the newest six-digit code sent to your inbox.<\/p><\/details><details><summary>Where do I approve an estimate or payment?<i>+<\/i><\/summary><p>Sign in and open Approvals. Your estimate, decision, completed-work payment, and related updates stay together.<\/p><\/details><details><summary>How do I request work?<i>+<\/i><\/summary><p>Use Book a Service for one-time work. Hub members can also select a saved property and keep every update in one service record.<\/p><\/details><details><summary>How do I reach Alpha quickly?<i>+<\/i><\/summary><p>Call or text 312-625-3058. For account-specific help, sign in and submit a Support ticket so Alpha can see the correct property or job.<\/p><\/details><\/div><\/section>\n      <section class=\"ahsup-contact\"><div><span>NO ACCOUNT REQUIRED<\/span><h2>Send Alpha a support request.<\/h2><p>For website, account, billing, scheduling, or general questions. 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value=\"website\">Website help<\/option><\/select><\/label><label>Subject<input type=\"text\" name=\"support_subject\" maxlength=\"120\" required><\/label><label class=\"ahsup-full\">How can we help?<textarea name=\"support_message\" rows=\"5\" minlength=\"12\" required><\/textarea><\/label><button class=\"ahsup-primary ahsup-full\" type=\"submit\">SEND SECURE SUPPORT REQUEST \u2192<\/button><\/form><\/section>\n    <\/main>\n    <style>\n      .ahsup{--navy:#071522;--blue:#123553;--sky:#73afe0;--red:#ad312e;max-width:1180px;margin:28px auto 70px;padding:0 22px;color:#10243b;font-family:Arial,sans-serif}.ahsup *{box-sizing:border-box}.ahsup-hero{position:relative;overflow:hidden;display:grid;grid-template-columns:1.35fr .65fr;gap:38px;align-items:center;padding:64px;border-radius:18px;background:linear-gradient(135deg,var(--navy),var(--blue));box-shadow:0 26px 65px 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